Gaming should be entertainment, not stress. fbaj gives you the best tools, information, and support to keep your gaming safe and healthy.
Responsible gaming is at the heart of everything we do at fbaj. We see gaming as a form of entertainment — just like watching a film or playing sport. But like any entertainment, it needs healthy boundaries.
Online gaming is growing rapidly in Bangladesh — and so are gaming-related problems. fbaj wants every user to play responsibly, make clear-headed decisions, and get help immediately if anything goes wrong.
Responsible gaming is not just about protecting yourself — it is about safeguarding your family, looking after your mental health, and keeping gaming a source of enjoyment for life. fbaj is committed to that goal.
We will never encourage you to bet beyond your means. fbaj's business is only sustainable when our players are healthy and happy.
Decide in advance how much you will spend each week or month. Play strictly within that budget. Once it's gone, stop for the day.
Decide how long you will play each day and stick to it. Extended sessions impair judgement and increase the likelihood of poor decisions.
Don't play when you're feeling down, angry, or frustrated. Gaming driven by emotion can lead to serious losses. Take a break and come back with a clear head.
Don't chase losses by betting more — it's the most dangerous habit of all. Every game is independent; past results have no effect on future ones.
Talk openly with someone you trust about your gaming. Playing in isolation or in secret significantly increases the risk of addiction.
Enable or disable these tools at any time from your fbaj Account Settings.
Set a daily, weekly, or monthly maximum on your deposits. Limits take effect immediately, and any increase requires a 7-day waiting period — protecting you from impulsive spending.
Set a maximum stake per single bet. This protects you from losing a large amount in one go and helps you keep enjoying the game for longer.
Set a daily maximum session length in minutes or hours in advance. When the time is up, fbaj will automatically end your session.
Take a break from fbaj for anywhere between 24 hours and 30 days. You won't be able to log in during this period. A short break clears your head and helps you return with a fresh perspective.
Exclude yourself from fbaj entirely for a longer period (6 months to 5 years). Self-exclusion cannot be reversed while it is active.
Every 30, 60, or 90 minutes, fbaj will remind you how long you've been playing and how much you've spent. Awareness is your first line of defence.
Log in to the fbaj app → Account Settings → Responsible Gaming → choose the tool that works for you. If you ever need help, reach out to our support team.
Read the following questions carefully. If you answer "Yes" to more than three, please speak with fbaj support.
Do you find yourself spending more than your budget and regretting it afterwards?
Do you place more bets to try to recover money you've lost?
Have family or friends expressed concern about your gaming?
Do you neglect work, studies, or family responsibilities to spend time gaming?
Do you feel restless, irritable, or low when you are not gaming?
Have you ever borrowed money or dipped into your savings to fund your gaming?
Do you hide your gaming from family or lie about it?
No one else will see your answers. Be honest with yourself. Acknowledging a problem is the first step toward solving it.
You play within your budget, play for entertainment, don't feel stressed when you lose, and your family knows and supports you. That's what healthy gaming looks like.
You occasionally exceed your budget or chase losses. At this stage, it's important to be cautious and start using fbaj's limit tools.
Gaming is taking over your life, causing financial harm, and creating problems at home. At this stage, self-exclusion and professional help are essential.
The self-assessment questions above will help you understand where you currently stand.
Start by being genuinely honest with yourself about whether a problem exists. This is the hardest and most important step.
Set deposit limits, bet limits, or a cooling-off period right from the fbaj app. Do it now — don't wait.
Let a family member or trusted friend know. Their support will give you strength and keep you accountable.
If needed, speak with a mental health professional or counsellor. The fbaj support team can connect you with the right help.
If you feel that gaming addiction is seriously harming your mental health or family life, contact the fbaj support team via live chat immediately. We can refer you to a specialist.
Fbaj's gaming services are strictly for adults aged 18 and over. fbaj uses multiple layers of verification to prevent access by minors.
If you suspect a child or teenager is accessing fbaj, please contact our support team immediately. We will close the account without delay, and any deposited funds will be refunded.
We ensure responsible gaming not just in words, but in action
A National ID or passport is required to verify age at every registration. No one under 18 can create an account.
Fbaj's advertising is never directed at minors and never portrays gaming as a guaranteed source of income.
Fbaj's AI system detects unusual gaming patterns and automatically reaches out to the player concerned.
Fbaj regularly shares responsible gaming information to help players make informed decisions.
Responsible gaming-trained support representatives are available 24/7 in English.
Fbaj follows the guidelines of international responsible gaming organisations such as GamCare and Gambling Therapy.
Join fbaj and enjoy a safe, enjoyable gaming experience with our responsible gaming tools. Your wellbeing is our success.